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Monitor patient's health everywhere

Ensure the health of patients with real-time remote patient monitoring using the latest HIPAA compliant technology


Our Services

Care Management Services and Technology that Put Patients First​


Carepanion Patient Monitoring

Remote patient monitoring for chronic care management.  A secure platform allows for FDA peripheral devices to transmit readings, eliminating the need for paper logs with real-time care management services.


COVID Oral Antiviral Telemedicine Services

Hawai'i residents and visitors only.  Online telemedicine visits to triage COVID/FLU symptoms to determine oral antiviral prescription eligibility.



Achieve a 360-degree view of clinical data across the health enterprise to identify, risk stratify and modify best practices for improved health outcomes.


Wellness Screening

We offer a full spectrum of screening services associated with diabetes and associated complications. Our solution enables you to understand the true risk of the populations you serve.


Population Health Management

Risk stratification to identify chronic conditions to improve health

outcomes through targeted care management and engagement.


Transitional Care Management

Transitional care management ensures patients who have a high-risk medical condition will receive the care they

need immediately after discharge from a hospital or other facility.


Who We Serve

HealthCare Providers

FirstVitals can support physician practices in the transition to value-based care. Our care management and population health tools can enable practices to take advantage of new revenue opportunities, and to better manage at-risk patients.

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Our Carepanion™ technology platform, coupled with our care management services enable you to better manage at-risk patients and qualify for additional Medicare reimbursement. We can help you make the transition to value-based care and population health management.

Chronic Care
Management Services


We work with you to apply our proprietary identification algorithms to your data in order to identify eligible patients.​  Managing at-risk patients is essential for value-based payments.  Our care management team can be seamlessly integrated into a practice workflow.

Identifying and Managing Eligible Patients

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Physician Practice Solutions:

  • EMR Data Integration

    • Auto-populate patient Plans of Care from other healthcare providers

    • ​Treatment Plans established by healthcare providers

  •  ​Remote Patient Monitoring

    • Remote monitoring of physiologic parameters such as weight, blood pressure, pulse oximetry, respiratory flow rate, glucose reading, ECG, and others.

  •  ​Chronic Care Management

    • Reimbursement for non-face-to-face care coordination for Medicare fee-for-service patients with chronic health conditions.

    • Intuitive software platform for the management, documentation, and billing of non-face-to-face encounters.​

    • Practice solutions to simplify the management and insurance reimbursements for the care of patients with chronic conditions.​​

  • Patient-Centered Longitudinal Care Plan with evidence-based guidelines

  • Integration with an EHR system

  • Improve patient outcomes and physician satisfaction

  • Reduce demands on clinical staff

  • Minimize regulatory risk with “smart” compliance

Health Plans

FirstVitals provides diabetic complications assessment services for Medicare Advantage members without recognized diabetic complications to identify evidence of:


  • Diabetic Retinopathy using a portable non-mydriatic fundus camera, 

  • Diabetic Peripheral Neuropathy using a simple and quantitative nerve conduction testing device,

  • Lab Assessment for Microalbumin and eGFR to identify and stage members with Chronic Kidney Disease (CKD), and 

  • Identification of Peripheral Arterial Disease (PAD) through an ABI exam.

Assessment #1:

Diabetic Retinopathy: Assess members with diabetes for diabetic retinopathy with a non-mydriatic fundus camera. Provide members with diabetes the annual retinal assessment to meet HEDIS quality improvement measures. Provide both technical and professional interpretation and recommendation to the member's primary care provider (PCP) for any follow-up care.

Assessment #2:

Diabetic Peripheral Neuropathy: Assess members with diabetes for peripheral diabetic neuropathy through a non-invasive rapid sural nerve conduction device (DPNCheck). Refer members at high risk for foot ulcers for follow-up care with either their primary care physician or podiatrist for preventive early interventions.

Assessment #3:

Diabetic Nephropathy: Assess members with diabetes for diabetic nephropathy via a microalbuminuria test, albumin-to-creatinine ratio test (also known as the ACR test), or the urine albumin test. In addition, an estimated Glomerular Filtration Rate (eGFR) to assess renal function will also be obtained. Identify members with CKD to preserve filtration, monitor CKD progression, and to facilitate patient-clinician communication.

Assessment #4:

Peripheral Arterial Disease (PAD): Research shows that patients with Peripheral Arterial Disease (PAD) are four times more likely than the general population for risk of a heart attack. Assess members to determine Ankle Brachial Index (ABI) and Pulse Volume Recording (PVR) with a non-invasive FDA-cleared device. Identify members with cardiovascular disease with evidence of peripheral arterial disease for follow-up care.

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Insurance Company Solutions:

  • Electronic Medical Records (EMR) Clinical Data Integration Services:

    • ​Integration of physician practices’ EMR data for the management and reporting of incentive- based quality outcome measures.

    • Identification and documentation of high-risk patients for Hierarchical Condition Categories (HCC) risk reporting purposes.

Who We Serve
Health Plans
Phys Solutions

Why FirstVitals?

10+ years of experience deploying IT and healthcare solutions closing the communication gap with an integrated healthcare collaboration platform

Provide vital, previously hidden insight needed to manage medication therapy for patients most at risk through pharmacogenetic testing.

Optimize Quality And Efficiency


Boost Innovation

Augment the review of free text to support quality assessment and reporting decrease manual chart review

Identify gaps in care to improve HEDIS quality scores for healthcare providers and health plan sponsors.

Optimize Quality And Efficiency


Optimize Quality and Efficiency

Augment the review of free text to support quality assessment and reporting decrease manual chart review

Identify high-risk, high-cost patients for in-person case management services, integrated with health plan's telephonic case managers.

Optimize Quality And Efficiency


Reduce Risk and Costs

Augment the review of free text to support quality assessment and reporting decrease manual chart review

High-accuracy results across large datasets for population stratification - identify at-risk patients and close care gaps

Improve Patient Outcomes


Improve Patient Outcomes

High-accuracy results across large datasets for population stratification - identify at-risk patients and close care gaps

Why FV


Remote patient monitoring for chronic care management. Provides real-time access to patient’s vital readings data. The secure platform allows for wireless transfer which eliminates the need for paper logs or cable-based downloads.

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HEDIS Risk Assessment

Manage HEDIS requirements to drive improvement in quality scores by leveraging advanced population health analytics for value-based programs.

  • Q. What are the criteria to be prescribed oral antiviral medications?
    A. Both Paxlovid (from Pfizer) and Lagevrio (molnupiravir) (from Merck) are available only by prescription. They are for people who have developed symptoms within five days and have tested positive either with an RT-PCR or antigen test, and who are at high risk for severe COVID-19 illness. To discuss your eligibility, schedule an online appointment with a FirstVitals healthcare provider.
  • Q. What is the difference between Paxlovid and Lagevrio?
    A. Both Paxlovid and Lagevrio work to keep the virus that causes COVID-19 from replicating. Each medication works and is administered in a slightly different way. Paxlovid is administered via three tablets taken orally twice daily for five days. Lagevrio is administered via four tablets taken orally every 12 hours for five days. In addition, Paxlovid has many known interactions with other medications, while Lagevrio has no known interactions.
  • Q. How effective are these oral antiviral medications?
    A. While data is still somewhat limited, in one study Paxlovid was found to reduce hospital admission or death by about 88 percent in people who had COVID-19 (compared with placebo), as long as they had received the medication within five days of symptom onset. Lagevrio has a lower efficacy rate than Paxlovid; the rate of reduced hospitalization or death was shown in one study to be about 30 percent (compared with placebo); however, newer data is forthcoming.
  • Q. Is Paxlovid FDA-EUA authorized?
    A. On December 22, 2021, the FDA issued an emergency use authorization (EUA) for Paxlovid. The EUA can be found here: For more details, visit the FDA at
  • Q. Is Lagevrio FDA-EUA authorized?
    A. On December 23, 2021, the FDA issues an emergency use authorization (EUA) for Lagevrio. The EUA can be found here: More details about Lagevrio are available here:
  • Q. If I am prescribed oral antiviral, how do I obtain the medication?
    A. It is recommended that you designate a COVID-free person to pick up your medication at your local pharmacy to avoid contact with the public. The FirstVitals nurse will ask you for the name of the person who will pick up the medication on your behalf.

This congestion has been known to have adverse impacts on the performance of healthcare services. Attempts to overcome this challenge have focussed largely on demand management. The application of system-wide processes such as the identification of  “frequent flyers” will provide more cost-effective healthcare service alternatives.

Emergency Department Optimization


Our Data Services

Our commitment is to personalize healthcare services with a focus on each individual's needs to enable us to promote quality care for healthier lifestyles through innovative technology.

Provides patients with self-management skills along with appropriate technology to meet health goals and improve health.

Chronic Care Management

Optimize Quality And Efficiency


Augment the review of free text to support quality assessment and reporting decrease manual chart review

A digital scorecard for patients with diabetes to assess 12 indicators, including lab results that can monitor health trends.

Microvascular Scorecard

Reduce Risk and Costs


Significantly reduce manual chart review, improving review efficiency

Requires more than just good governance. It requires identifying and acquiring patient attribution to the practice.

ACO Shared Savings

Improve Patient Outcomes


High-accuracy results across large datasets for population stratification - identify at-risk patients and close care gaps

One-on-one focused self-management support program with certified care managers and health navigators.


Improve Patient Outcomes


High-accuracy results across large datasets for population stratification - identify at-risk patients and close care gaps

Wellness Offerings:



FirstVitals offers a comprehensive suite of diabetic supplies and COVID symptomatic testing covered by health insurance. Our exclusive relationships with leading medical device manufacturers and laboratories enable us to offer you state-of-the-art products and services.



Our wellness offerings are fully customizable, and enable you to tailor cost-effective employee experiences for your customers. From worksite screenings to lifestyle management plans, our solutions facilitate comprehensive employer-sponsored wellness programs.

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Worksite Screenings & Health Fairs

We will work with you to create a customized experience for your employees, offering affordable health education and medical screenings.

Flu Shots

Offer your employees the flu vaccine at the worksite. Convenient, employer-based flu shots reduce the time your employees take away from the job.

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COVID Employee Screenings

FirstVitals offers multiple COVID mitigation strategies for employers with onsite or at-home PCR, antigen, and antibody testing.  Supportive telemedicine for long COVID for employees previously infected.

Remote Patient Monitoring

We provide turn-key remote patient monitoring for patients managing their glucose levels with technology and care management services. 

Bluetooth-enabled glucose meters from partnered vendors are fully integrated into our Carepanion remote patient monitoring platform.

Glucose Meters


High quality, affordable
testing supplies that safely enable you to self-monitor your blood sugar level.

Testing Strips
& Lancets


Certified care managers are assigned to each patient for ongoing diabetes care management.

Care Management


About Us

Find out how we can help you achieve the greatest health for you and your company.


Reduce Risk and Costs

Rebuild healthcare as it should it be

Traditional healthcare makes it difficult to truly put patient health and wellness at the center.  FirstVitals can improve patient engagement with improved outcomes.


Improve Patient Outcomes

Our leadership,
our people

Engagement to put the patient first. Our proprietary technology platform enables real-time patient monitoring with appropriate clinical intervention.


Improve Patient Outcomes


Leading the development of a more modern, progressive, and effective health system that will provide extraordinary value for societal change

About Us

Our Healthcare Partners

A few of our proud partners in quality healthcare.

Our Customers

Contact Us

To discuss ways that we might work together, please reach out. We look forward to working with you.

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